Theoretical basis of conflict and mediation (MSRM-2)

Acronym

MSRM-2

Status

mandatory

Semester

Number of classes

3L + 2E

ECTS

6.0

Study programme

Social Work

Module

Type of study

Master academic studies

Lecturer

Jagoda Petrović

Lecturer/Associate (practicals)

Jagoda Petrović

Prerequisite / Form of prerequisites

Enrolled in the first semester of master studies.

Form of prerequisites:

Learning objectives

Theoretical understanding of conflict and peaceful conflict resolution; Mediation as a way of constructive conflict resolution in social work; Knowledge of the stages of the mediation process; Understanding the legal framework for mediation; Areas of application mediation in social work.

Learning outcomes

Understanding the positive aspects of conflict; understanding the role of the mediator; Identifying the main preconditions for a peaceful resolution of the conflict; Theoretical and practical understanding of nonviolent communication; understanding the key features of mediation; Understanding the specific features of mediation
in certain areas of social work.

Course contents

Theoretical explanations of conflict and mediation models; Assertiveness as a factor in peaceful conflict resolution; Nonviolent communication as a factor in peaceful conflict resolution; Conflict styles; The concept of mediation; Stages of the mediation process; Mediator skills; Formal and informal mediation; Development of mediation in BiH and RS; Legal framework for the application of mediation; Areas of application of mediation in social work; Mediation in labor disputes; Family mediation and mediation in the process of divorce; Mediation in juvenile delinquency; Mediation in the education system; Community mediation.

Literature

Dţamonja Ignjatović T. Ţegarec N. (2009). Teorijske osnove medijacije, Perspektive i doprinosi, Beograd: Centar za primenjenu psihologiju
(Original)
Peuraĉa. B. Teršelić, V. (2004). Medijacija: posredovanje u sukobima za uporne, Osijek: Centar za mir, nenasilje i ljudska prava
(Original)
Dţamonja Ignjatović, T. Ţegarac, N. (2006), Medijacija – koncepti i konteksti, Beograd: Centar za primenjenu psihologiju.
(Original)
Rosenberg B. M. (2006). Nenasilna komunikacija - Jezik života. Osijek: Centar za mir, nenasilje i ljudska prava.
(Original)
Ajduković, M. Sladović Franz, B. (2003). Razumijevanje sukoba, U: Ajduković, D. (ur.) Socijalna rekonstrukcija zajednice, Zagreb: Društvo za psihološku pomoć, 195-210.
(Original)

Evaluation and grading

two colloquia, seminar paper, final exam

Teaching Methods

power point presentations, discussion, role play

Specific remarks: